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Membership FAQ

My password is not working.

Please refer to our EquiTrend Password Recovery page

How do I update my credit card information?

Log in to the “Members Only” section and click on the Payment Information link located in the left navigation panel.

How do I update my email address or personal information?
To update your personal contact record, log in to the “Members Only” section and click on the Personal Profile link located in the left navigation panel.

How do I upgrade my Monthly Membership Plan to your Yearly Plan?
To upgrade your membership plan, please log into the “Members Only” section and click on the Subscriptions link located in the left navigation panel.

How do I cancel my current "Monthly or Yearly Plan" membership?
Subscribers may, at any time and without cause, terminate their subscription to our services. Please refer to our Refund Policy for information of subscription refunds. Subscribers have two options for canceling their membership.

Self Directed:
To cancel your EquiTrend membership, please log into the “Members Only” section and click on the Membership Options link located in the left navigation panel. From there, simply follow the easy steps of canceling your EquiTrend membership. There are no cancellation fees with this option.

Email:
By sending EquiTrend an email 2 days prior to the membership renewal date. The notice of termination must be sent by e-mail to ( ) and must clearly indicate the subscriber's first & last name and their email address in their EquiTrend contact record. Email cancellations will be charged a one time $15 cancellation fee.

Cancellation of service is not official until Subscriber receives email confirmation from EquiTrend, Inc. If Subscriber does not receive a cancellation confirmation within 48 hours of request (excluding weekends and holidays), Subscriber must re-submit the cancellation and verify that his/her email address is correct.

How do I cancel my 30 Day Free Trial membership?
30-Day Free Trials do not need to be canceled because they automatically terminate at the end of 30 days. In other words, if you signed up on the 10th of a month, your membership will remain active for 30 days and will automatically cancel on the 10th of the following month.

How do I use EquiTrend? / What should I trade?
Everything you will need to know to begin using EquiTrend can be found in the How To section of our site. That’s the best place to start! Then, be sure to read through our other helpful sections to become familiar with the EquiTrend service.

Can your company manage my money for me?

Yes! We now offer professionally managed accounts through ProfitScore® Capital Management, Inc., a registered investment advisory firm that is EquiTrend’s sister company. To learn more about the institutional-grade money management services that ProfitScore offers, please visit the Manage My Money section of the website.

How can I be removed from your email distribution list?

If you are currently a member—on a 30-Day Free Trial, Monthly Plan, or an Annual Member—you can opt out of any or all email message lists that we have in our database. To do so, please log in to the “Members Only” section and click on the Subscriptions link located in the left navigation panel. If you are not an active member of EquiTrend and don't want to receive the free Weekly Market Watch newsletter, then visit our Email Opt-out page and enter your email address. We will remove your name as promptly as possible from our distribution list.

How much does your service cost?
Please refer to our Membership Subscription page

If I sign up now, how will I be charged for your service?
Please refer to our Membership Subscription page

What is your Refund Policy?
Please refer to our Refund Policy page.

Should we use a market or limit order to buy or short stocks?
This decision is yours entirely. In our own investing, we use market orders.

Do you follow your own advice?
We absolutely practice what we preach! Everyone at EquiTrend has a substantial amount of money invested using the signals it generates. We put our money where our mouth is —so to speak!

Who is EquiTrend, Inc.?
EquiTrend is a privately owned corporation that provides independent financial information to investors, traders, and professional money managers. Our team is made up of highly educated individuals devoted to providing the best financial information available on the Internet at any price. (See the Management page on this Website for information about our corporate officers.) Our diverse educational backgrounds range from engineering to advanced business degrees. Our ethical standards are beyond reproach as we attempt to avoid all possible conflicts of interest.

Who are your members?
EquiTrend originally started out as an exclusive email service available only to financial professionals. Since we decided to expand our service by launching a Website, we have members in many fields, financial and otherwise. They range from professional to individual investors, and they include stockbrokers, money managers, financial planners, investment advisors, and traders.

Where can I learn more about investing?
The Internet is a great educational medium, so we recommend that you begin by searching for information online—not only on our site, but others. We’d also suggest that you read some of the books available on this topic. Go to amazon.com and do a title search on investing. You will have many choices.

What is your privacy policy?
We promise to zealously guard your personal information while using our site. Please refer to our Privacy Policy page for more details.